The goals of our intervention services are to ensure victims’ safety; assist them in breaking the cycle of violence; and support them in achieving economic independence.
Domestic violence is a complex issue and requires the development of an individualized service plan in order to address the needs of each victim. We use Family Development Case Management as our system of helping guide victims toward healthy lives. The system builds upon strengths and assets and uses matrices in thirteen life areas as measurement tools. Family Development results empower and encourage both victims and Alternatives’ personnel.
24-Hour Crisis Line
Alternatives personnel can be reached 24 hours a day, 365 days a year by calling our crisis line at (765) 643-0200 or toll-free at (866) 593-9999. Our staff are prepared to respond to an immediate crisis, assist victims in preparing safety plans, respond to general questions about domestic violence and sexual assault, provide referrals, and share additional information about our services.
24-Hour Crisis Response Team
A team of trained personnel are available 24 hours a day to provide on-scene advocacy at hospitals, worksites, and public locations. We do not respond directly to a residence during a domestic violence incident—that is the job of law enforcement. In our six-county service area, we provide crisis response for the following hospitals: Community Hospital Anderson; Hancock Regional Hospital; St. Vincent Anderson Regional Hospital; St. Vincent Mercy Hospital; and Tipton Hospital.
Our court advocacy services include assisting victims and employers in filing protective orders; educating victims on the appropriate use of a protective order; and accompanying victims to court hearings, meetings with attorneys, and meetings with prosecutors in order to provide support through the legal system. We do not provide legal counsel; however, we partner with the Indiana Coalition Against Domestic Violence to obtain legal advice for victims.
There’s No Room for Domestic Violence
In 1997, we began partnering with law enforcement agencies in "There's No Room for Domestic Violence" to build a coordinated community response to domestic violence. Components of the program include a Domestic Violence Fatality Review Team, Investigator-Victim Advocate Team, Madison County Coalition Against Domestic Violence, certified training for law enforcement and first responders; a common domestic violence response policy for fourteen law enforcement agencies in Madison County and Safe Haven sites with Ricker Oil Company where victims can call for assistance. "There's No Room for Domestic Violence" has been featured at several national conferences and is highlighted by United Way of America as a model for community collaboration.